Shipping, Returns, and Warranty Policies
Currently, KOYSAS ships to the United States only. Shipping is generally FREE and is clearly marked on each item or when necessary, at checkout.
Orders are processed as quickly as possible. Delays due to conditions outside of our control may occur. At this time, shipping to the United States is available. Other regions will be added as addition sales channels are added.
Last updated October 19, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Return the item in its original packaging., and mail your return to the following address:
KOYSAS Online, LLC
1586 NE 38th St
Oakland Park, FL 33334
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us using the customer email address below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: